{"id":1115,"date":"2021-07-20T09:18:34","date_gmt":"2021-07-20T09:18:34","guid":{"rendered":"https:\/\/wordpress-theme.spider-themes.net\/banca\/?page_id=1115"},"modified":"2025-02-13T13:33:51","modified_gmt":"2025-02-13T09:33:51","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/payrelayafrica.com\/index.php\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1115\" class=\"elementor elementor-1115\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f663ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f663ae\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c066d4\" data-id=\"1c066d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfc7404 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bfc7404\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get in touch with us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4ed8378 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4ed8378\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2b9ec01\" data-id=\"2b9ec01\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f13f5e3 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f13f5e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" icon_phone\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCall the helpline:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t020 790 4901\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6a46018\" data-id=\"6a46018\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3635717 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3635717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" icon_mail\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEmail us:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCustomer care: customercare@payrelayafrica.com\n\nSales: sales@payrelayafrica.com\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-58f6c87 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"58f6c87\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8d5c249\" data-id=\"8d5c249\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ceedc63 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ceedc63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" icon_pin\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLocation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t10th Floor,\nMitsumi Business Park,\nMuthithi Lane,\nWestlands,\nNairobi,\nKenya\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53235a2\" data-id=\"53235a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f5f59e elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6f5f59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" icon_clock\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCall the helpline:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMonday - Saturday: 10 am - 5pm\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-470e95a\" data-id=\"470e95a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f8930c elementor-widget elementor-widget-shortcode\" data-id=\"1f8930c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"7\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/1115#wpcf7-f7-o1\" method=\"post\" class=\"wpcf7-form init contact-form-widget\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<label> Your name\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\n<label> Your email\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<label> Subject\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n\n<label> Your message (optional)\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f06ed6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f06ed6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ffc4fa\" data-id=\"5ffc4fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f4e685 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3f4e685\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need more help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-83e4d4e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"83e4d4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e6c6715\" data-id=\"e6c6715\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4dd546 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b4dd546\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/payrelayafrica.com\/wp-content\/uploads\/2021\/07\/help-icon-1.svg\" class=\"attachment-full size-full wp-image-1171\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">Articles &amp; Guides<\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73b51d7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"73b51d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visit Knowledge Base<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4e38060\" data-id=\"4e38060\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0070143 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"0070143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/payrelayafrica.com\/wp-content\/uploads\/2021\/07\/help-icon-2.svg\" class=\"attachment-full size-full wp-image-1172\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">Technical Support<\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b9abd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a0b9abd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Chat With Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-71b5c52\" data-id=\"71b5c52\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40560d5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"40560d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/payrelayafrica.com\/wp-content\/uploads\/2021\/07\/help-icon-3.svg\" class=\"attachment-full size-full wp-image-1173\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">Social Media Support<\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f13ca8 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"3f13ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook-f elementor-repeater-item-9d23c4c\" href=\"https:\/\/www.facebook.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook-f<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook-f\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-twitter elementor-repeater-item-c1914ec\" href=\"https:\/\/twitter.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Twitter<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-twitter\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-pinterest-p elementor-repeater-item-8a431af\" href=\"https:\/\/www.pinterest.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Pinterest-p<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-pinterest-p\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin-in elementor-repeater-item-c5fa0b0\" href=\"https:\/\/www.linkedin.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin-in<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin-in\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2bca40 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2bca40\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-945ded0\" data-id=\"945ded0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b3f72c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5b3f72c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-522188f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"522188f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d900c48\" data-id=\"d900c48\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f19d456 elementor-widget elementor-widget-banca_accordion\" data-id=\"f19d456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"banca_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"faq-area-2\">\r\n    <div class=\"faq-widget\">\r\n        <div class=\"accordion\" id=\"accordionf19d456\">\r\n            \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"0.1s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading21\">\r\n                            <h4 class=\"mb-0 \" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse21\" aria-expanded=\"false\" aria-controls=\"collapse21\">\r\n                                Can I pay off my Hire purchase agreement early?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse21\" class=\"collapse show\" aria-labelledby=\"heading21\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>The consumer has the liberty to pay before the expiry of the term.\u00a0<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"0.3s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading22\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse22\" aria-expanded=\"true\" aria-controls=\"collapse22\">\r\n                                What are the eligibility criteria?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse22\" class=\"collapse\" aria-labelledby=\"heading22\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>A consumer or business may present a set of documentations to obtain a hire purchase agreement. They may include:<\/p>\n<ul>\n<li>Credit report from TransUnion<\/li>\n<li>National ID<\/li>\n<li>Next of Kin as a spouse or parent<\/li>\n<li>M Pesa Statement<\/li>\n<li>Working Safaricom line<\/li>\n<li>Proof of Income or an employment<\/li>\n<\/ul>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"0.5s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading23\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse23\" aria-expanded=\"true\" aria-controls=\"collapse23\">\r\n                                Do you offer refinancing ?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse23\" class=\"collapse\" aria-labelledby=\"heading23\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>Refinancing or taking over financing from other providers are not part of our current portfolio.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"0.7s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading24\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse24\" aria-expanded=\"true\" aria-controls=\"collapse24\">\r\n                                Can I do all of my hire purchasing with you?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse24\" class=\"collapse\" aria-labelledby=\"heading24\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>We are focusing on minimising the digital divide as per Sustainable development goals (SDG2030) of the UN Charter. As part of that we intend to provide Laptops and smart devices to consumers &amp; business on hire purchase.We do not offer other products (Home, furniture, electronics, or services).<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"0.9s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading25\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse25\" aria-expanded=\"true\" aria-controls=\"collapse25\">\r\n                                When should i apply?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse25\" class=\"collapse\" aria-labelledby=\"heading25\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>The application can be submitted 2 to 3 days prior to the required usage. This helps in paper work and the correct credit rating to be aligned.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp px-sm-5 px-4\"\r\n                     data-wow-delay=\"1.1s\">\r\n                    <div class=\"widget-icon\">\r\n                        <i class=\"icon_question_alt2 \"><\/i>\r\n                    <\/div>\r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading26\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse26\" aria-expanded=\"true\" aria-controls=\"collapse26\">\r\n                                Can a student Apply?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\" icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse26\" class=\"collapse\" aria-labelledby=\"heading26\" data-bs-parent=\"#accordionf19d456\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p>Students can apply with the credit score and National ID of their parents.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                        <\/div>\r\n    <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2a7abe7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2a7abe7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d94bf65\" data-id=\"d94bf65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-144d29e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"144d29e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pay Relay, focusing on the ease of procurement practices and payment in instalments.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1314b34\" data-id=\"1314b34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0442ef elementor-align-right elementor-tablet-align-center banca-ub-btn-icon-none elementor-invisible elementor-widget elementor-widget-banca_btn\" data-id=\"b0442ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"banca_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a class=\"banca-ub-btn banca-ub-btn-normal banca-ub-btn-link elementor-button elementor-button-link elementor-size-sm ub-animation-left2right\" href=\"https:\/\/payrelayafrica.com\/index.php\/loan-application\/\">\r\n                \r\n        <span class=\"elementor-button-content-wrapper\">\r\n            <span class=\"elementor-button-icon elementor-align-icon-right\">\r\n                            <\/span>\r\n            <span class=\"elementor-button-text\">\r\n                Start your journey here            <\/span>\r\n\t\t<\/span>\r\n                    <\/a>\r\n                        <script>\r\n                jQuery(document).ready(function () {\r\n                    jQuery('.banca-ub-btn-icon-none .banca-ub-btn').hover(function () {\r\n                        jQuery('.banca-ub-btn-icon-none .banca-ub-btn i').css('animation', 'none 0.9s')\r\n                    }, function () {\r\n                        jQuery('.banca-ub-btn-icon-none .banca-ub-btn i').css('animation', 'none')\r\n                    })\r\n                })\r\n            <\/script>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f376f97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f376f97\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c238d1\" data-id=\"9c238d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bb3dfb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3bb3dfb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e338d9\" data-id=\"4e338d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f105df2\" data-id=\"f105df2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"_acf_changed":false,"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1115","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us - PayRelay Kenya<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/payrelayafrica.com\/index.php\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - PayRelay Kenya\" \/>\n<meta property=\"og:description\" content=\"Contact Us\" \/>\n<meta property=\"og:url\" content=\"https:\/\/payrelayafrica.com\/index.php\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"PayRelay Kenya\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PayRelayKenya\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-13T09:33:51+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/payrelayafrica.com\/wp-content\/uploads\/2021\/07\/help-icon-1.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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